Winners HSV VoiceReaders Choice Awards 2022, 2023, and 2024

About the Owners - Joe & Cindy Lawrence-Price

When Joe & Cindy Lawrence-Price became the new owners of Village Home Care in January 2021, their mission was clear—to ensure that their clients received quality hourly and around-the-clock care.

One of the most requested services offered at Village Home Care is Respite Care. Respite Care is short-term care that provides temporary relief for primary caregivers of those who need assistance due to aging, illness, recovery, or rehabilitation. Caregivers seek respite so they can work outside of the home, complete personal tasks, or simply take a break. Respite Care can be especially useful in an emergency situation, such as if a caregiver becomes ill and cannot tend to their loved one’s needs.

Village Home Care’s aides provide supervision and companionship. They complete basic household tasks like laundry, grocery shopping, and light housekeeping. They assist with Activities of Daily Living (ADL’s) which include dressing, bathing, oral hygiene, and eating. Aides stay at the client’s home 24 hours a day, providing family members with the peace of mind of knowing their loved one is never alone.

Village Home Care aides are thoroughly screened, receive initial training, and complete continuing education throughout their tenure.

Lawrence-Price says she “cares deeply about the clients she serves. If I don't have the staff to immediately provide needed care, I will refer a client to another agency. My priority is ensuring that people receive the care they need.”

Village Home Care, Hot Springs Village, In-Home Care, Elderly Care, Senior Care, Transportation

Who We Are - Village Home Care

Caregivers You Can Trust

Feel better in the comfort of your own home. Village Home Care specializes in providing care and daily living assistance to an array of individuals. Whether you need daily or weekly assistance due to aging, illness, recovery, or rehabilitation, our care givers will provide an individualized service that you can trust.

We provide one-on-one attention and care that cannot compare in other settings.

Experienced and Supportive

We understand that not one care plan fits all. Daily services can include anything from meal preparation, hygiene, cleaning, and supervision. We will take the time to get to know you and develop an individualized care plan that fits your specific needs.

Experienced Home Health Aids

Companionship is key to a trusted relationship with our caregivers. We not only strive to help you with everyday tasks but want to develop a caring relationship with you. We provide one-on-one attention and care that cannot compare in other settings. All employees are required to adhere to background extensive nationwide checks and random drug tests.

Your Loved Ones In Good Hands with Village Home Care

Our Business Ethics

A. At Village Home Care (VHC) we operate our businesses with due diligence and professional care in accordance with professional standards and best practices, including carrying workman’s compensation and professional liability insurance, and maintaining a payroll service that complies with all state and federal laws. All of our employees work directly for us, and we are responsible for their payroll taxes.

B. As a business we maintain high standards of conduct and character and require the same of our employees.

C. We maintain the privacy and confidentiality of client information obtained in the course of performing our duties, unless disclosure is required by legal authority. Such information will not be used for personal benefit or released to inappropriate parties.

D. We ensure that all employees maintain competency in the home care service areas through annual training programs.

E. We only undertake those clients, or commitments, which we can reasonably expect to service or complete in a timely manner and with professional competence.

F. We openly address client problems or issues that are brought forward and promptly address and resolve them in a timely manner and with professional courtesy and competence.

Consumer Protection

Our Business Ethics

A. We perform an on-site, face-to-face evaluation of care for each client prior to the start of services. (There may be exemptions to this for Hospice cases.)

B. We create and maintain a written plan of care that is client-specific and that includes tasks, duties, services, and information necessary for the Caregiver to properly provide care services for the client.

C. For the purpose of consumer/client protection, we provide a written Service Agreement that is signed by the client or the client’s financially responsible party and a representative of VHC. A copy of this agreement will be provided to the client before services commence. This agreement shall include at a minimum:

1. The cost of the services provided, and the unit of service charged (i.e., per hour, per shift, or daily).

2. Cancellation (or early cancellation procedures), costs, charges, payments and/or penalties.

3. The names of the person(s) receiving the care services.

4. A brief description of services to be provided.

D. Our Case Manager conducts and documents face-to-face quality assurance visits with all clients at least once every 60 days.

Our employee training program for elderly care meets or exceeds guidelines set forth by the state of Arkansas. It is designed to teach and annually reinforce the skills required for our employees to provide the necessary assistance and care as outlined above.